Who we are
We are The Tiger Moth Experience Limited. Our website address is: https://www.tigermothexperience.co.uk/
What personal data we collect and why we collect it
We do not permit comments on this website so do not collect any personal data.
We do not permit the uploading of media (images, videos, sound files) to this website.
If you choose to contact us using our contact form you are required to submit your name and email address. These, along with your message, are stored on our mail servers and on any computers that we use to access our email system.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can remove cookies from your web browser at any time. This 3rd party article gives instructions on how to do this. The link to the article is provided for information purposes only and The Tiger Moth Experience cannot be held responsible for innacurate material or the consequences of following advice offered within the article.
Embedded content from other websites
Pages on this site may include embedded content (e.g. YouTube or Vimeo videos, Facebook posts or images). Embedded content from other websites behaves in the exact same way as if you had visited the other website.
We use analytics software to track the performance of our website. This includes recording how visitors arrive at our site (e.g., via a search engine or by typing our web address directly into their browser), which pages they visit and how long they spend on each page.
Analytics data may include the type of browser you are using, your country and/or your IP address.
Who we share your data with
We will share your name with the operating airport from which your flight takes place for the purpose of recording a Day Membership of the Aero Club. We do not share your data with anyone else.
We never sell your data to third parties and we do not share data that could identify you with any third parties. We may share anonymous performance data with third party vendors to help improve website security or performance.
As part of making a secure transaction on this website your data will be encrypted and shared (in encrypted form) with World Pay. All transactions take place over https (secure) connections. Any data you send during your transaction is encrypted and cannot be intercepted by third parties.
How long we retain your data
Details of purchases made on this site (including cancelled purchases) are recorded as part of our business accounts. This data is stored offline. We do not store credit or debit card details on our website.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
As part of making a secure transaction on this website your data will be encrypted and shared (in encrypted form) with World Pay. Our website uses https (http secure) to deliver its content. This means that any data you send via the Internet is encrypted and cannot be intercepted by third parties.
How we protect your data
Our website uses https (http secure) connections to deliver all content. This means that the connection between the device you are viewing the site on and our server (where the site is delivered from) is encrypted and cannot be viewed by third parties. We also make use of cyber security techniques designed to detect and block malicious actors attempting to access user data. We never store payment details online.
What automated decision making and/or profiling we do with user data
On the day of your flight you will be offered the opportunity to opt-in to receiving news and promotional messages. With your consent we may contact you with promotional messages or news related to The Tiger Moth Experience. We do not promote other brands or companies.
We do not use third party or automated profiling systems.
Your right to access your data
You may at any time ask us to supply a copy of all data that we hold about you. To do this submit a request using our contact form with ‘DATA REQUEST’ as the subject field. Please ensure you use the same name and email address that you have used in the past so that we may find your records. You also have the right to request that we remove all data we hold about you (your right to erasure/right to be forgotten). To do this submit a request using our contact form with ‘RIGHT TO ERASURE’ as the subject field. Please ensure you use the same name and email address that you have used in the past so that we may find your records.
We will process all data access requests as soon as practically possible but cannot guarantee a time frame.